FAQ's
Where are you located?
We’re based in the United Kingdom and currently ship exclusively within the UK.
True North Dads is an independent family-focused brand inspired by adventure, the outdoors, and meaningful time spent with your kids.
Do you ship internationally?
At this time, True North Dads ships within the United Kingdom only.
We’re focusing on building the best possible experience for UK customers first, but international shipping may become available in the future.
Will I get a tracking number for my order?
Yes, once your order has been processed and dispatched, you’ll receive a shipping confirmation email that includes your tracking information.
Please note that tracking updates can sometimes take 24–48 hours to appear after dispatch.
What materials are your products made of?
Our products are carefully selected for comfort, durability, and everyday adventure. Most of our apparel is made from soft, breathable cotton or cotton-blend fabrics that are designed to feel great both outdoors and at home.
Specific material details can vary slightly between products, so you’ll always find the exact fabric composition listed on each product page before purchase